How to Access an NIRVC Dealership After Hours

Section 1: Creating an Account

Note: Please complete these steps at least 24 hours before your drop-off date to ensure smooth access to our facility after hours.

For New Customers:

  • If you are dropping off your coach for the first time and have not set up an NIRVC.com account, please follow these instructions.
  • Your NIRVC contact will send a Gate Access Link to your email from ‘info@nirvc.com’. If you don’t see it in your inbox, check your spam or junk folder. If you still can’t find it, contact your NIRVC representative to resend it. Please confirm your email spelling with the NIRVC employee.
  • The email will contain a blue ‘HERE’ button. Click on it to be redirected to the NIRVC.com login page.
  • Click the ‘Create Account’ button at the bottom of the page to go to the Customer Registration page.
  • Fill out each box with your information. IMPORTANT: Use the same email that your Gate Access Link was sent to. For example, if your NIRVC contact sent the email to ‘johnsmith@yahoo.com’, use that email when registering your account.

Section 2: Accessing Your Gate Access Links

  • After creating your account and logging in, scroll down until you see the ‘Gate Access Links’ button. Click on it.
  • Once you’ve clicked the ‘Gate Access Links’ button, scroll to the bottom of the page. You will see your Gate Access Link(s). IMPORTANT: You will only see the links that are ‘Active’, which means the times that your NIRVC contact has set. For example, if they gave you a link for 2/16 @ 9:30 am, you would only see that link on your profile on or after that time.
  • Click on the button when you are in front of the closed gate at the location the link is valid for.
  • After clicking your Gate Access Link, the gate should open, and a confirmation banner will be shown at the top of the page.
  • In the rare event that the gate does not open, this could be due to a power or service outage. If this happens, please contact your dealership’s local management to determine the best next steps. This could involve finding a physical key, opening the gate manually, or having maintenance come out to let you in.

Building A Better Service Experience

Full Service

We don’t just do mechanical work but also complete body repair and interior renovations. From a brake job to upgrading flooring, NIRVC can do it all in our state-of-the-art facilities. Full RV service also means the convenience of having your work done on-site by technicians who know your coach and know you expect the work to be done right, on time, and at a reasonable cost.

Warranty

The Service and Repair center at National Indoor RV Centers is authorized to complete work for all extended warranty plans as well as work under most original warranties for your coach’s individual components such as refrigerators, washers and dryers. But more importantly, we stand behind our work, whether you pay for the repair or a warranty company pays. Since our relationship covers more than just RV repair services, we have more at stake with you than any other motorhome shop. We believe customers are won by providing exceptional service.

Qualified Technicians

Our technicians average over a decade of experience in RV repair work. These are individuals who have built careers in the field and whose reputations are on the line every day, in every job. At NIRVC, we provide lasting and continual training to ensure our technicians are up to speed on the latest equipment, factory recalls and diagnostic testing for RVs. We also provide our technicians with the best equipment and expect the best work in return.

Online Customer Portal

The latest NIRVC difference puts a world of convenience and transparency at your fingertips. Our new online customer portal is the fast, FREE way to access information about your RV, schedule or cancel service appointments, get real-time progress updates on your vehicle’s service status, and place orders for vehicles or parts. Most important of all, it gives you a more immediate way to connect with our expert service technicians to ask questions and understand what’s happening every step of the way.

Ceramic Coating: The Ultimate Solution for Protecting Your RV

Ceramic Coating is just what it sounds like: a thin, hardened material that is applied to your coach’s surface to provide a strong barrier against the elements. Essentially, Ceramic Coating helps prevent potential damage to your RV’s paint job.

As a rule of thumb, the earlier you coat your RV, the better. Moreover, always rely on the pros to get the job done. Our qualified Paint and Body Experts are factory-trained and certified by the product we use, so you know you’re getting the best results possible. While it’s a labor-intensive process, it’s certainly worth the time and effort.

Watch the video below to hear Mark Moniuszko, NIRVC’s Director of Paint and Body, and Angie Morell, Director of Sales, discuss the science behind Ceramic Coating, and its many benefits.

Ceramic Coating is a popular option for RVs for several reasons:

  1. Offers superior protection against damage and discoloration from scratches, weathering, UV rays, and contaminants such as road debris, rock chips, tree branches, water spots, bugs, and more.
  2. Is highly durable and can last for years without the need for frequent repainting.
  3. Enhances the overall appearance of your RV by providing a glossy, mirror-like finish.

Check out the video below to see how a Ceramic Coated RV shines! 

    The Ceramic Coating process entails a few important steps, all of which are completed by our Paint and Body Experts:

    1. Conduct a thorough paint inspection to evaluate the coach’s paint repair needs.
    2. Make any necessary paint corrections.
    3. Buff the coach for 30 hours. (Yes, 30 hours!)
    4. Wipe the coach down with 100% alcohol to remove dust, grime and film.
    5. Apply the Ceramic Coating.
    6. Allow the coating to fully cure indoors for about three days.

    Ceramic Coating offers a combination of protection and aesthetics that make it an excellent choice for RV owners looking to protect their investment and maintain their coach’s appearance over time. Learn more about Ceramic Coating as well as NIRVC’s other Paint and Body services.

    Note: We offer on-site ceramic coating services at all of our locations except Washington, D.C.