Wash/Detail & Maintenance Manager

Surprise, Arizona

Description

Wash/Detail & Maintenance Manager
 
Looking to work for a company that is the best in the industry, values your hard work, compensates accordingly, and offers the benefits you are looking for? Then join the NIRVC family!
 
National Indoor RV Centers is looking for a manager to lead our Wash & Detail Department. Come and work at our state-of-the-art location. We are a premier full-service RV company that values lasting relationships with our employees, customers, and the community.
 
We are growing fast and looking for those who are eager to become a long-term valued member of our NIRVC family. If you want to work for the BEST... then we want to hear from you.
 
 
As a Wash/Detail & Maintenance Manager, you will:
 
  • Manage daily operations of the department, ensuring all RVs are cleaned and detailed to high standards, including washing, waxing, and interior cleaning.
  • Oversee building maintenance tasks including but not limited to HVAC system checks and repair, plumbing repairs, electrical maintenance, facility cleaning, and general upkeep of the facility's exterior and interior areas; conduct routine inspections to ensure a safe and well-maintained work environment.  
  • Inspect grounds, buildings, and other community features daily to minimize liability concerns and to ensure excellent curb appeal at all times
  • Maintain a well-organized work environment within the shop while promoting safety standards and OSHA guidelines
  • Develop and enforce standard operating procedures, ensuring all policies are followed.
  • Hire, train, and lead a team of wash and detail technicians and valet/porters, fostering a safe and efficient work environment.
  • Organize the wash and detailing schedules, and coordinate move requests for storage customers, working with the corporate office to monitor storage levels.
  • Conduct inspections and approve units for customer release, ensuring adherence to our high-quality standards.
  • Address customer concerns and work with sales and service departments to provide superior customer service.
  • Manage billing processes and maintain inventory levels of cleaning supplies, ordering as necessary.
 
Qualifications:
 
  • High school diploma or equivalent work-related experience
  • 5-10 years of leadership experience in customer service, preferably in RV washing and detailing or a related field  
  • 2-3 years of proven experience in building maintenance and repair or managing a preventative maintenance program
  • Must be or can become OSHA Forklift Certified
  • Strong leadership skills with the ability to train and develop employees
  • Team Manager of large crew - This is not a desk job; you will be working with your team for most of the day 
  • Proficiency with Windows Applications (Word, Excel, Outlook, etc.)
  • Excellent multitasking and communication skills
  • Mechanically inclined and comfortable working outdoors, often in/around water
  • Adaptability to change in a growing company, with strong attention to safety and surroundings.
  • Ability to maintain a clean and organized work environment
  • Willingness to work weekends if needed
  • Positive and can-do attitude, with a commitment to delivering excellent customer service
  • Must pass a drug test, background check and be legally able to work in the USA
  • Valid driver’s license with a clean driving record
 
Working Conditions:
 
  • May require extended periods of standing, walking, and bending
  • May require lifting or moving heavy equipment or objects
  • May require working in tight spaces or at heights
  • May require exposure to loud noises, fumes, or chemicals
  • Will require working weekends or holidays
 
What We Offer:
 
We believe in investing in our employees with a great benefits package and ongoing training to help you reach your career goals:
 
  • Medical, Dental, and Vision – Available 1st of the month following start date
  • Voluntary Supplemental benefits (STD, LTD, Life, Accident, Critical Illness)
  • 401K with company match
  • Over 100 hours of PTO in the 1st year
  • 4 paid Holidays and 40 hours of Floating Holiday
  • Industry leading pay
  • Brand new facilities
  • Advancement opportunities
 
We are an Equal Opportunity Employer (EOE). All applicants must be able to pass pre-employment testing including a background check, MVR, and drug screen.