{"id":8727,"date":"2023-10-05T15:00:37","date_gmt":"2023-10-05T20:00:37","guid":{"rendered":"https:\/\/www.nirvc.com\/blog\/?p=8727"},"modified":"2023-10-31T15:18:07","modified_gmt":"2023-10-31T20:18:07","slug":"the-nirvc-difference-cto-update-online-service-portal","status":"publish","type":"post","link":"https:\/\/www.nirvc.com\/blog\/the-nirvc-difference-cto-update-online-service-portal\/","title":{"rendered":"The NIRVC Difference \u2013 CTO Update: Online Service Portal"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;25px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h1><strong>Meet our Brand New Online Customer Portal<\/strong><\/h1>\n<p>Instantly access information about your RV, schedule appointments, place orders, and communicate with the service team, all from the convenience of your desktop, laptop, or mobile device.<\/p>\n<p>[\/et_pb_text][et_pb_video src=&#8221;https:\/\/youtu.be\/bqzFm624cY8&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;80%&#8221; module_alignment=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_video][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>The latest addition to NIRVC\u2019s commitment to superior customer service is a FREE online portal that offers a faster way to get updates and connect with NIRVC team members. Among the features offered within the new customer portal:<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<ul>\n<li><strong>Get instant updates on service &amp; repair work. <\/strong>See real-time progress on your vehicle\u2019s status from our service &amp; repair technicians.<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-15px||0px||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<ul>\n<li><strong>Check the status of an order. <\/strong>Whether it\u2019s a new RV or parts needed for service &amp; repair work, our online portal will let you know if it\u2019s shipped and when it might arrive.<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Status-of-Order.jpg\" width=\"1200\" height=\"700\" alt=\"RV Service Status of Order\" class=\"wp-image-8739 aligncenter size-full\" srcset=\"https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Status-of-Order.jpg 1200w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Status-of-Order-300x175.jpg 300w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Status-of-Order-1024x597.jpg 1024w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Status-of-Order-768x448.jpg 768w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Status-of-Order-1080x630.jpg 1080w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Status-of-Order-676x394.jpg 676w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<ul>\n<li><strong>Connect with service team members. <\/strong>You can always email or call directly, but the online portal offers a quicker way to get your questions answered.<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-15px||||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<ul>\n<li><strong>Schedule, reschedule, or cancel in an instant. <\/strong>Whether it\u2019s getting your RV out of storage, scheduling some paint &amp; body work, or booking a wash &amp; detail for your RV, you can set it all up from within your portal profile.<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Schedule-Motorhome-Service.jpg\" width=\"1200\" height=\"700\" alt=\"Schedule Motorhome Service\" class=\"wp-image-8738 aligncenter size-full\" srcset=\"https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Schedule-Motorhome-Service.jpg 1200w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Schedule-Motorhome-Service-300x175.jpg 300w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Schedule-Motorhome-Service-1024x597.jpg 1024w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Schedule-Motorhome-Service-768x448.jpg 768w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Schedule-Motorhome-Service-1080x630.jpg 1080w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Schedule-Motorhome-Service-676x394.jpg 676w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><strong><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<ul>\n<li><strong>Access your RV\u2019s repair records. <\/strong>Whether you\u2019re new to NIRVC or a longtime customer, we\u2019ll put your RV\u2019s entire service history (and invoices) at your fingertips!<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-15px||||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Repair-Records.jpg\" width=\"1200\" height=\"700\" alt=\"RV Service Repair Records\" class=\"wp-image-8737 aligncenter size-full\" srcset=\"https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Repair-Records.jpg 1200w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Repair-Records-300x175.jpg 300w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Repair-Records-1024x597.jpg 1024w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Repair-Records-768x448.jpg 768w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Repair-Records-1080x630.jpg 1080w, https:\/\/www.nirvc.com\/blog\/wp-content\/uploads\/2023\/10\/NIRVC-RV-Service-Portal-Repair-Records-676x394.jpg 676w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>[\/et_pb_text][et_pb_text quote_border_color=&#8221;#0C71C3&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; quote_font=&#8221;Source Sans Pro||||||||&#8221; quote_text_color=&#8221;#000000&#8243; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<blockquote>\n<p>There\u2019s more to explore, too. <a href=\"https:\/\/www.nirvc.com\/Accounts\/Login?ReturnUrl=%2FAccounts%2FDashboard\">Create your FREE profile today<\/a> and start exploring all our online customer portal has to offer. It\u2019s yet another example of the NIRVC difference.<\/p>\n<\/blockquote>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Instantly access information about your RV, schedule appointments, place orders, and communicate with the service team, all from the convenience of your desktop, laptop, or mobile device.<\/p>\n","protected":false},"author":16,"featured_media":8728,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[8,12],"tags":[],"class_list":["post-8727","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-rv-lifestyle","category-rv-tips-tricks"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The NIRVC Difference \u2013 CTO Update: Online Service Portal - 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